Privacy policy
Last updated: October 2025
Thank you for visiting AquaRomance.eu (“we”, “us”, “our”).
We value your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable EU data protection laws.
1. Information We Collect
We collect and process the following types of data:
Personal information you provide when making a purchase, signing up for our newsletter, or contacting us (e.g. name, email, phone number, billing/shipping address). Payment information (handled securely by our payment processors — we never store full credit card details). Device and usage data, such as IP address, browser type, pages visited, and referring URLs, collected automatically for analytics and security. Cookies and similar technologies for site functionality, personalization, and marketing (see Section 8).
2. How We Use Your Information
We use your data to:
Process and fulfill your orders and payments. Communicate order updates and support requests. Improve our website, services, and customer experience. Send newsletters and promotional offers (only if you’ve opted in). Comply with legal obligations, including tax and accounting regulations.
3. Legal Basis for Processing
We process your data based on one or more of the following legal grounds:
Contractual necessity: To fulfill orders or provide customer support. Legitimate interest: To improve our services and marketing relevance. Consent: For newsletter subscriptions and cookies. Legal obligation: For record-keeping and compliance purposes.
4. Sharing Your Information
We share your data only when necessary with: Trusted service providers, including Internet service providers, payment gateways, shipping partners, and analytics providers. Legal authorities, when required by law or to protect our rights. All partners are contractually bound to keep your information secure and process it only for the intended purpose.
5. Data Retention
We keep your personal information for as long as needed to fulfill the purposes outlined here — typically up to 5 years for transaction records (in compliance with EU tax laws).
You can request deletion of your data at any time (see Section 7).
6. Security
We take data security seriously and implement appropriate technical and organizational measures, including SSL encryption and secure storage systems, to prevent unauthorized access or misuse.
7. Your Rights (GDPR)
As an EU resident, you have the right to: Access and obtain a copy of your personal data. Request correction or deletion of your data. Object to or restrict certain processing activities. Withdraw consent at any time. Request data portability to another provider.
To exercise your rights, contact us at info@aquaromance.eu.
8. Cookies
We use cookies to: Enable essential store functionality (shopping cart, checkout). Analyze site usage for performance improvement. Personalize marketing and ads (Meta, Google, etc.). You can manage or disable cookies in your browser settings.
More details are available in our Cookie Policy.
9. International Data Transfers
Your data may be processed byservice providers & their partners outside the EU (e.g. Canada, USA).
We comply with GDPR through data transfer mechanisms approved by the European Commission.
10. Contact Us
For questions or requests regarding this Privacy Policy, please contact:
AquaRomance
Email: info@aquaromance.eu
Website: https://aquaromance.eu
Registered in the European Union
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect legal or operational changes.
The revised version will always be posted on this page with the updated date.